Questions?
For more information, or to inquire about the status of your interlibrary loan request, please contact the Reference Department or see our Interlibrary Loan Policy.

Email: ill@shorewoodtroylibrary.org
Phone: 815-725-1715
Request an Interlibrary Loan
*Skipping portions of this form may result in the inability to place your request.*

INTERLIBRARY LOAN (ILL): FAQS
What is an interlibrary loan?
An interlibrary loan refers to materials requested outside of the Pinnacle Library System. They can be transferred from libraries around the state and country.

How do I request an interlibrary loan?
You may request interlibrary loans by contacting the reference department at ill@shorewoodtroylibrary.org. You may also place requests directly through the catalog by selecting "Click here to search WordCat : Libraries Worldwide" on your search results page.

What does it cost?

We do not charge for interlibrary loan requests.

How long does it take?
The length of time it takes for an interlibrary loan to come in can vary. It may take as little as a week, or may take several weeks to a month.Wait times depend on the quickness of response from the owning libraries.

How many items can I request at once?
You may have a limit of 10 requests on your account at a given time. This includes all items that have been requested, received, and/or checked out.

Why can't I get certain materials?
Unlike "in-system" requests, in which you may be placed on a waiting list for materials, interlibrary loans do not have a "Holds" list. If an owning library denies our request, the item must be re-requested from another library.

For this reason, newer materials (within the last 3 months at least), some A/V materials (video games, DVDs, etc.), and out-of-print materials may not be available, even though a record exists in "WorldCat: Libraries Worldwide."

Starting May 1st, the library is no longer able to request textbooks through interlibrary loan due to lending period restrictions.

If we are unable to obtain your requested materials, you will be notified that they are unavailable.